Heartland Dental

Through the successful partnership between Heartland and New Harbor team members (while employed at a former firm), Heartland more than doubled in size, growing from nearly 200 offices to over 400 offices in a span of 4.5 years. As a result of this success, Heartland received significant interest from potential buyers, ultimately being acquired in a majority recapitalization transaction by Ontario Teachers’ Pension Plan (OTPP) in late 2012. Dr. Rick Workman, the Active Executive Chairman & Founder of Heartland, is the Chairman of New Harbor’s Executive Advisor Committee.

Investment Accomplishments:

• Built a Board of Directors. Established strategic board of directors, including with three outside board members to provide business, organizational and industry insights.
• Built management team. While Heartland had a strong team in place, New Harbor guided enhancements to the organization wherein several existing personnel were elevated into new roles and complemented by key strategic hires, such as a CFO and VP of Marketing.
• Guided corporate development. Created a dedicated business development team to oversee the addition and integration of new offices through both affiliations and de novos.
• Talent recruitment and retention. Established a program for recruiting and retaining top dentists, including financial and non-financial incentives (including a professional development / training & education program).
• Supported gains in productivity. Invested in a centralized call center and sophisticated data systems.

*Represents investments by certain New Harbor Capital Partners while at their former firm. The individual(s) Partners either sourced/led the investment or served as an active representative. These investments do not comprise all the investments made by the prior firm nor is it a complete list of investments in which the Partners were involved.